Privacy Policy

At SendCertificates, a platform powered by TECHNIKETAN, we value your trust and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information while ensuring transparency and security.

1. Information We Collect

• Account Data: When you register, we collect your name, email, and organization details.
• Certificate Data: Any information you upload for certificate generation.
• Usage Data: We analyze platform usage to enhance performance and user experience.

2. How We Use Your Data

We use the information we collect to:

• Provide and improve our services.
• Communicate important updates and notifications.
• Analyze usage trends and improve platform functionality.

3. Cookies and Analytics

We use cookies and similar technologies to operate the platform, remember your preferences, and understand how visitors use our site.

• Essential cookies: Required for core functionality, such as keeping you signed in.
• Analytics cookies: We use Google Analytics 4 and Microsoft Clarity to measure traffic, understand audience demographics (such as the age and gender ranges provided by Google Signals), and improve the experience. These tools may set cookies and process aggregated, non-identifying usage data.

We use Google Consent Mode. On your first visit, a consent banner lets you accept or reject analytics and personalization cookies. Visitors in the EEA, the UK, and Switzerland are set to denied by default until they accept. You can change your choice at any time by clearing this site's cookies in your browser, which will show the banner again.

4. Data Sharing

We do not sell or share your data with third parties, except in the following cases:

• Legal Compliance: When required by law or governmental authorities.
• Service Providers: Trusted partners who assist in delivering our services, bound by confidentiality agreements.
• Analytics Providers: Google (Analytics 4) and Microsoft (Clarity) process aggregated usage data on our behalf to help us improve the platform.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. Our commitment to security ensures your information remains confidential and safeguarded.

6. Your Rights

You have the right to:

• Access, update, or request deletion of your personal data.
• Opt out of non-essential communications.
• Withdraw consent for analytics and personalization cookies at any time.

For any data-related concerns or requests, please contact us at our contact page.