How We Use Data

At SendCertificates, a platform powered by TECHNIKETAN, we prioritize transparency and are committed to responsibly handling your data. Below, we outline how your information is utilized to enhance your experience while ensuring security and compliance.

1. Providing Our Services

We use the data you provide to:

  • Generate and distribute certificates efficiently.
  • Ensure seamless account management and platform functionality.
  • Communicate important updates related to your account or services.

2. Improving the Platform

We analyze non-identifiable usage patterns to:

  • Enhance platform performance, speed, and reliability.
  • Introduce new features based on user behavior and preferences.
  • Identify and resolve technical issues promptly.

3. Personalized User Experience

Your data helps us tailor the platform to better suit your needs by:

  • Storing and managing your customized certificate templates.
  • Providing personalized recommendations based on your usage patterns.

4. Communication

We may use your contact information to:

  • Inform you about feature updates and changes to the platform.
  • Respond to your inquiries and support requests.
  • Share relevant offers or promotions (only related to our services).

5. Security and Compliance

Your data is used to:

  • Monitor for fraudulent activity or unauthorized use of the platform.
  • Ensure compliance with legal obligations and resolve disputes.

6. Data Sharing

We do not sell your data. However, it may be shared in the following cases:

  • Trusted Service Providers: To assist in delivering our services, under strict confidentiality agreements.
  • Legal Compliance: When required by law, government authorities, or law enforcement agencies.

If you have any concerns about how we use your data, please reach out to us at support@sendcertificates.com. We’re here to ensure your trust and privacy are upheld at all times.